Wednesday, June 24, 2009

Haier HNSE05BB 4.6-Cubic-Foot Compact Refrigerator/Freezer, Black/Stainless

Product Description

Haier’s compact refrigerator/freezer is perfect for the dorm room, office, basement, and more. Dispense-a-Can storage makes it easy to access your favorite drinks, while the three full glass shelves provide space for all of your snacks. This compact fridge can also accommodate 2 liter and tall bottles, so you can store anything and everything you need.


Customer Reviews

Second Time Around4
I purchased this refrigerator for my office. It is to be shared by a group of 5 people, so I wanted one that was a little bigger than the typical compacts. I paid for overnight deliverly as others had suggested. The unit arrived in a box that had been previously opened. I was a bit worried when I removed the item from the box. It had some large dents on the side, but was otherwise ok. Once I plugged it in, I realized there were bigger issues. The motor was very loud and was cycling constantly. It would run for seven minutes and then would be off for four minutes, then on for seven, off for four - yes I actually timed it. Everytime the unit came on it startled me. At first I thought that once the motor broke in, that it would become quiet. That did not happen. After having the unit for 24 hours and spilling a cup of coffee on my desk from my rattled nerves, I called Amazon for a replacement unit.

The new refrigerator arrived the next day. Once again, it arrived in a box that had previously been opened. The replacement had a large dent on the door, but otherwise works great. It is so quiet. I barely notice it when the motor is running. What a difference! I actually check it on occasion to make sure that it is working because I don't notice it at all. I switched doors with the first refrigerator and now I have a unit that has no significant dents and it doesn't interrupt my work environment. The actual refrigerator is nice looking and has a lot of interior space. After the experience with the first one, I am a bit concerned about the reliability, but for now, I am satisfied.

Just what we needed5

This was a replacement for one we had in the garage (man den). It's actually better because it has more space to store beverages and it seems to keep them much colder. I'm very happy with this fridge.

The first one came in damaged (most likely during shipping). The box had several holes in it and there were dents in the door, top and side of the unit. I called Amazon the next day and they were great in handling the replacement and the return of the damaged one, they sent the replacement out right away. I think we had it two days. Amazon arranged for UPS to pick the damaged one back up and said that UPS would call me to schedule a pickup.

The only thing negative thing (which really isn't that bad) is that although I was told that UPS would call me to schedule a pick up, they never did. I then received an email from Amazon saying that I only had a few days left to return it or I would be charged again. I immediately contacted them and told them that UPS never called and they handled it again right away. UPS never called to shedule a pick up again. However they did finally leave a pick up tag at my door one day saying that the next day would be their 3rd and final attempt! I didn't even know they did a 1st and 2nd attempt.

I have to say that Amazon's Customer Service has really been great!

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